Date of Award

2000

Document Type

Thesis

Degree Name

Master of Arts in Education

Department

Education

Capstone Instructor

Laurie Ollhoff

Second Reader

Fred Bartling

Keywords

workplace study, school-age care programs, accreditation, job statisfaction, employee retention

Abstract

This is the study of the workplace needs of adults in school-age care (SAC) programs in North Carolina. Through a literary review and a needs survey, information was gathered to determine unmet needs. This report describes the current status of unmet needs in North Carolina, as defined by SAC professionals, and makes recommendations for further study to meet these needs in an attempt to improve job satisfaction and staff retention.

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