Date

1990

Document Type

Capstone

Degree

Bachelor of Arts

Project Coordinator (Advisor 1)

Jan Eggersgluess

Abstract

The purpose of this project was to research various proposals which could decrease the amount of flight attendant sick calls at Northwest Airlines during various holidays. Holidays in this project were designated as Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, and Thanksgiving. The possible solutions investigated were schedule restructuring and an enhanced reward system which would increase flight attendant morale and dedication to the company.

Comments

Concordia School of Accelerated Learning

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