Date of Award

2002

Document Type

Non Thesis

Degree Name

Master of Arts in Education

Department

Education

Keywords

school-age care, employee retention, turnover, employee motivation, teacher training

Abstract

Turnover among school age program employees has been a problem plaguing the field for some time. High turnover rates reduce the quality of school age programs, and limits the positive outcomes for children involved in such programs. Other service fields have experienced similar turnover issues and have researched solutions that hope to reduce turnover. Many studies have indicated that focusing on areas that will motivate employees to commit to their field can reduce turnover rates. This proposal seeks to provide an outline for orientation and training that will begin in the recruitment phase and will seek to take advantage of intrinsic motivation within school age program employees. It is hoped that this orientation training will lead to reduced turnover in the field of school age care.

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