Bachelor of Arts
Project Coordinator (Advisor 1)
The purpose of this project was to develop, evaluate, and recommend a training program for customer service representatives. The training program will be enhanced to increase quality, productivity, and create a positive work environment for employees within the Customer Service Department at the Consolidated Business Office of Allina Hospitals and Clinics.
Recommended CitationClark, T. E. (2000). Improve Customer Service Representative Training for the Consolidated Business Office of Allina Hospital and Clinics (Thesis, Concordia University, St. Paul). Retrieved from https://digitalcommons.csp.edu/legacy-capstones_csal/121
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