Document Type


Degree Name

Master of Arts

Chairperson (Advisor 1)

Dr. Roberta Poetsch

Reader (Advisor 2)

Dr. Richard Brynteson


Telecommuting occurs when employees work away from their normal places of business. While telecommuting is usually done from home, it's becoming increasingly feasible to do it from almost any remote location around the world. Society's perception of the traditional workplace is rapidly changing. As a result, businesses are looking for ways to include telecommuting as part of their overall business strategy in order to remain competitive.

Mayo Medical Ventures (MMV) is an organization interested in determining whether a telecommuting program would be advantageous in attracting and retaining high-quality writers and editors who are not interested in relocating to Rochester, Minnesota.

The purpose of this synthesis activity is to examine how telecommuting could be implemented within the online editorial group of MMV and its impact on the recruitment and retention of high quality employees. The quantitative research explores employees' perceptions on how telecommuting would affect the current organizational structure, culture, and productivity. The hypothesis that the author intended to test was that a majority (>50%) of the online editorial group perceives distinct organizational benefits as a result of implementing a telecommuting program within MMV.

This employee attitude questionnaire revealed a number of particularly significant findings related to recruitment and retention, preserving Mayo's culture, productivity, and the cost effectiveness of telecommuting. Despite the small sample size of the employee survey (n=37), the author was able to reliably conclude that the data supported the hypothesis.


Available when logged in with your CSP email address and password.

For users outside of the CSP community, use the "Request Access" button to submit a request for full text.